 
    
    
 
 
| ITIL Service Management Toolkit (Volume 1). Implications of deferring formal process improvement activities. Measurement KPIs for process improvement and continued maturity. | 
| FinanCalc for Excel 1.6 has now 16 calculators and continue growing (we added new 2 calculators). We encourage you to suggest newer calculators or improvements. | 
| The new Hello Engines! And a lot more new features and improvements. | 
| The new Hello Engines! And a lot more new features and improvements. | 
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